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How to connect your LinkedIn account

Connecting takes about a minute. Start with the LinkedIn email-and-password form in Crispy.

Before you start

  • Make sure you can sign in to LinkedIn normally.
  • Keep your phone nearby in case LinkedIn asks for an in-app approval, SMS code, or authenticator code.
  • Choose the country where you normally use LinkedIn, not where you happen to be travelling.

Connect for the first time

  1. Sign in to Crispy and open https://crispy.sh/connect.
  2. Enter your LinkedIn email and password.
  3. Check the connection location and correct it if needed.
  4. Select 'Login and connect'.
  5. Complete any LinkedIn verification Crispy shows.
  6. Wait until Crispy shows 'LinkedIn connected!'.

Complete a LinkedIn verification check

If Crispy shows 'Verification required', use the controls in Crispy:

  • For SMS, email, or authenticator verification, enter the newest code and select 'Verify'.
  • If you approved the request in LinkedIn's mobile app, select 'I approved it in the LinkedIn app instead'.
  • Keep LinkedIn and Crispy open until the connection completes.

If no approval notification arrives, the sign-in request may not have started. Wait a few minutes before trying the standard connection again.

If the standard connection keeps failing

After three failed connection attempts, Crispy shows 'Try guided sign-in instead'. The option is deliberately hidden before then.

Guided sign-in opens our connection provider's guided LinkedIn sign-in flow. Complete the sign-in and any verification there. Crispy then returns you to the dashboard and confirms the connected account.

Other connection method

You can also select 'Connect with session cookie instead'. See the session cookie article in Account & Connection for the cookie walkthrough.

Reconnect an expired session

  1. Open Dashboard → Accounts.
  2. Find the account labelled 'Session expired' and select 'Reconnect'.
  3. Sign in again or provide a fresh session cookie using the method shown.
  4. Complete any LinkedIn verification and wait for the account to return to 'Connected'.

Reconnecting refreshes an account that was connected before. Guided sign-in is for recovering a failed first connection and is not shown in the reconnect flow.

If the connection fails

  • No approval notification: wait a few minutes before the next standard attempt.
  • Invalid credentials or cookie: first confirm that the same account can sign in directly at LinkedIn.
  • Verification keeps repeating: complete only the newest challenge; older codes and approval requests no longer apply.

If guided sign-in also fails, email [email protected] with the account email, the approximate time, the exact error text, and a screenshot with sensitive fields hidden. That is enough for support to trace the attempt.

Do not send your LinkedIn password, cookies, or verification codes to Crispy support.

Confirm the connection

When it works, Dashboard → Accounts shows a 'Connected' badge. If the account has Sales Navigator or Recruiter, Crispy detects it during connection and enables those features automatically.

After connecting, ask your agent for your account status. It calls get_account; a healthy session and your LinkedIn name confirm the full chain end to end.

Still stuck? Email [email protected] or browse answered questions.