Search returns an error

If search returns an 'Invalid credentials' or session error, work through this list in order:

1. Check your account status in the dashboard. It should show 'Connected'.
2. Run get_account with verify_session set to true. This live-probes the LinkedIn session and reports whether it is still valid.
3. If the session is valid but search still fails, reconnect your account from the dashboard. Sales Navigator runs on a separate sub-session that expires independently from your main LinkedIn login, and reconnecting restores both at once.
4. Use linkedin_api: classic only for searches whose filters Classic supports.

Good to know: if a Sales Navigator session expires during a plain people search, Crispy may retry on Classic only when no filter meaning changes. If the request contains any Sales Navigator-only filters, it returns CLASSIC_FALLBACK_UNSAFE, names every offending canonical filter, returns zero results, and does not call Classic. The same fail-closed rule applies when Classic is explicitly selected or the account has no Sales Navigator seat.

Also check your daily budget. Search actions are capped at 300 per day by default and the counter resets at midnight UTC. If you have been running heavy prospecting, the error may simply be the safety limit doing its job. get_account shows your remaining budget per category.

If the issue persists after a full reconnect, contact [email protected] with your account ID and the exact error text.