Write

Contact Support

Submits a support request with a subject (max 200 chars) and detailed message (max 5000 chars), optionally flagged urgent for blocking issues. Account diagnostics are attached automatically by default to speed up resolution. Limited to 5 requests per hour, returning a rate limit error beyond that.

contact_supportPOST/api/v1/support/contact
crispy — bash

Example prompt: Open an urgent support ticket saying my Sales Navigator searches are returning 400 errors

{
  "ticket_id": "sup_4c9a12",
  "status": "received",
  "priority": "urgent",
  "diagnostics_attached": true
}
Permission scope
core
Access
Write
Category
Account

What you can build

File a support ticket without leaving your agent workflow
Escalate a blocking issue as urgent with diagnostics already attached
Report an unexpected error mid-session so it gets logged immediately
Request help on account configuration with full context auto-included

Parameters

Inputs accepted by contact_support.

NameTypeDescription
subjectstringBrief description of the issue (max 200 chars)
messagestringDetailed description of the problem or request (max 5000 chars)
priority"normal" | "urgent"Priority level (default: normal). Use urgent only for blocking issues.
include_diagnosticsbooleanAuto-attach account diagnostics (default: true)

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