Contact Support

Contact Crispy support directly from within your MCP session. Automatically includes diagnostic information (account status, recent errors, plan details) to help resolve your issue faster. Supports normal and urgent priority levels.

MCP tool name: contact_support

Use Cases

Report a bug or unexpected behavior with diagnostic context
Request help with account configuration or connection issues
Escalate urgent blocking issues to the support team
Ask questions about features, limits, or best practices

Parameters

Name	Type	Required	Description
subject	`string`	required	Brief description of the issue
message	`string`	required	Detailed description of the problem or request
priority	`string`	optional	Priority: normal or urgent (default: normal)
include_diagnostics	`boolean`	optional	Auto-attach account diagnostics (default: true)

Example

Prompt

Contact support: my search results are returning empty for all queries

Response

{
  "ticket_id": "SUP-1234",
  "status": "submitted",
  "priority": "normal",
  "diagnostics_attached": true
}

Permission Scopes

This tool is available in the following permission scopes:

full accessoutboundcontentread only

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